Save over £ with this great value offer pack to receive hard copy and PDF versions of the ITIL Lifecycle Suite, giving you instant access to. The ITIL Lifecycle Publication Suite contains the complete set of five core Lifecycle publications: Service Strategy, Service Design, Service. An downloadable PDF allows for easy access while youre on the move. ITIL Lifecycle Publication Suite Multi-User Licence Online Access 1 or 3 Year Licence .
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lifecycle. Figure Continual service improvement and the service lifecycle. 31 .. ITIL is part of a suite of best-practice publications for IT service. ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other Getting started – Service Lifecycle . in the ITIL core lifecycle publications. tool suite, system monitoring and reporting tools, or. The new ITIL titles are essential reading for anyone applying the ITIL Download the ITIL () Lifecycle Publication Suite PDF's today >>.
The ITIL Lifecycle Suite maps out the service lifecycle and provides a systematic, professional approach to the management of IT services — and offers significant cost savings against downloading the titles individually. Key features ITIL Service Strategy — the introduction, and heart, of the service lifecycle, providing a step-by-step approach to creating a sound IT service strategy ITIL Service Design — turning your service strategy into a plan, this publication gives you the knowledge and skills needed to design effective IT service solutions ITIL Service Transition — best-practice guidance on bringing your service design into the live environment with minimal disruption to operations, customers, users and the business ITIL Service Operation — this publication covers the critical aspect of efficiently and effectively delivering IT services on a day-to-day basis ITIL Continual Service Improvement — an integral part of every stage of the service lifecycle, this identifies and introduces a cycle of service management improvements that can deliver real business benefits. The PDF version is non-networkable and for single user only.
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Exam trainer The extra preparation you need to pass the exam! Service Strategy - sits at the heart of the IT service lifecycle, providing guidance for a service strategy that delivers results and achieves business goals. Service Design - presents the knowledge and skills needed to turn a service strategy into a plan and design robust IT services that will stand the test of time.
Service Transition - helps introduce new and changed services, ensuring that their value is maintained and minimizing disruption to operations, customers, users and the business. Service Operation - covers critical aspects for delivering agreed IT service levels day-to-day for both business users and customers. Continual Service Improvement - identifies a cycle of service management improvements at every stage, ensuring IT services keep pace with changing business needs.
Anyone considering ITIL professional accreditation should note that these publications are the only source from which the ITIL exam questions are taken.